Shipping Policy


 

Shipping Rates
Options available depend upon the delivery address. We have selected UPS as our delivery service for the continental U.S., Priority Mail for Alaska, and Ground Canada UPS for Canada.

PRODUCT PURCHASES GROUND 2ND DAY AIR NEXT DAY AIR
$1.00 - $30.00 FREE on any $50+ U.S. ORDER*
or $10.00 Flat Rate
$13.50 $21.00
$31.00 - $74.00 $15.00 $22.50
$50.00 - $100.00 $18.50 $26.00
$101.00 - $199.00 $22.50 $30.00
$200.00 and over $27.50 $35.00

 

Thymes Free U.S. Shipping
Enjoy Free U.S. Ground Shipping on any $50+ U.S. Order.*

*Offer applies to standard shipping in the continental U.S. only. Offer available online only at www.thymes.com. Not available at independent Thymes retailers. Not valid on previous purchases or gift certificates. May not be combined with any other promotion or discount. If selecting Two-Day or Standard Overnight shipping, full freight charges will apply. Product subtotal must be $1. Shipping discount will be automatically applied to your qualifying order.

Ground
A physical street address is required for delivery.
We offer a flat rate for Ground shipping of $10.00 on any order in the Contiguous U.S.
Please note orders shipping UPS Ground may take 3-7 calendar days to process before shipping from our facility.

2nd Day Air
A physical street address is required for delivery.
Orders placed before noon, Central Standard Time (CST), Monday - Thursday, will arrive in the next two business days. Orders placed after noon (CST) will arrive in the next three business days.
Orders placed by 10:00 am (CST) on Friday will arrive in the next two business days. Orders placed after 10:00 am (CST) will arrive in the next three business days.
Sorry, this service is not available for shipments to Canada.

Next Day Air
A physical street address is required for delivery.
Orders placed before noon, Central Standard Time (CST), Monday - Thursday, will arrive the next business day. Orders placed after noon (CST) will arrive in the next two business days.
Orders placed by 10:00 am (CST) on Friday will arrive the next business day. Orders placed after 10:00 am (CST) will arrive in the next two business days.
If the order includes Home Fragrance Mists there will be an additional Hazmat charge of $30.
Sorry, this service is not available for shipments to Canada.

2nd Day Air and Next Day Air Order Processing
Monday – Thursday: Orders received by noon, Central Standard Time (CST), will ship the same business day. Orders received after noon (CST), Monday through Thursday, will ship the following business day.
Friday: Orders received by 10:00 am, Central Standard Time (CST), will ship the same business day. Orders received after 10:00 am (CST) will ship the following business day.

Alaska, Hawaii, And U.S. Territories
We ship via UPS Ground to Hawaii and Puerto Rico and USPS Priority Mail to Alaska. However, if your order includes Home Fragrance Mists, Eau de Parfums, Colognes, and/or certain Oil Refills we will ship your order UPS Two-Day Air and all additional shipping charges will be charged to your credit card. Please call Customer Experience at 1-800-366-4071 to inquire about rates and restrictions. See the table below for details.

Product Purchases Ground
$1.00 - $30.99 $6.00
$31.00 - $74.99 $7.50
$75.00 - $100.99 $11.00
$101.00 - $199.99 $15.00
$200.00 and over $20.00
 

APO/Military Addresses, Guam And Virgin Islands
All orders shipping to the Virgin Islands, Guam, or an APO address can only be shipped via USPS Priority Mail. We apologize but we are unable to ship Home Fragrance Mists, Eau de Parfums, Colognes, and/or certain Oil Refills to these locations.

Canada
We have selected UPS Standard as our premier delivery service for Canada, at a flat rate of $29.95. A street address is required for delivery. We are not able to ship to Nunavut, Yukon, or Northwest Territories. Sorry, no rush shipments to Canada.

Holiday Closures
New Year’s Day
Martin Luther King Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
The day after Thanksgiving
Christmas Eve Day
Christmas Day
New Year’s Eve Day

What if I place my order on a holiday or weekend?
All orders placed over the weekend are received the following Monday. Please allow 2-3 additional days for order confirmation.

Thymes offices and shipping department will be closed on certain holidays. Orders submitted on these days will not be processed until the next open business day.