Domestic Shipping Rates

Ground

• A physical street address is required for delivery.
• We offer a flat rate for Ground shipping of $6.95 on any order in the Continental US.
• Please note that orders shipping UPS Ground may take 1-2 business days to process before shipping from our facility.

2nd Day Air

• A physical street address is required for delivery.
• Orders placed before Noon, Central Standard Time (CST), Monday - Thursday, will arrive in the next two business days. Orders placed after Noon (CST) will arrive in the next three business days.
• Orders placed by 10:00am (CST) on Friday will arrive in the next two business days. Orders placed after 10:00am (CST) will arrive in the next three business days.
• If the order includes Home Fragrance Mists, Eaux de Parfum, Colognes, and/or Instant Hand Cleansers there will be an additional Hazmat charge of $30.
• Sorry, this service is not available for shipments to Canada.

Next Day Air

• A physical street address is required for delivery.
• Orders placed before Noon, Central Standard Time (CST), Monday - Thursday, will arrive the next business day. Orders placed after Noon (CST) will arrive in the next two business days.
• Orders placed by 10:00am (CST) on Friday will arrive the next business day. Orders placed after 10:00am (CST) will arrive in the next two business days.
• If the order includes Home Fragrance Mists, Eaux de Parfum, Colognes, and/or Instant Hand Cleansers there will be an additional Hazmat charge of $30.
• Sorry, this service is not available for shipments to Canada.

2nd Day Air and Next Day Air Order Processing

• Monday – Thursday: Orders received by Noon, Central Standard Time (CST), will ship the same business day. Orders received after Noon (CST), Monday through Thursday, will ship the following business day.
• Friday: Orders received by 10:00am, Central Standard Time (CST), will ship the same business day. Orders received after 10:00am (CST) will ship the following business day.

Alaska, Hawaii and U.S. Territories

We ship via UPS Ground to Hawaii and Puerto Rico and Priority Mail to Alaska. However, if your order includes Mists, Eaux de Parfum, Colognes, and/or Instant Hand Cleansers we will ship your order UPS Two-Day Air and all additional shipping charges will be charged to your credit card. Please call Customer Service at 1-800-366-4071 to inquire about rates and restrictions.

APO/Military Addresses, Guam and Virgin Islands

All orders shipping to the Virgin Islands, Guam, or an APO address can only be shipped via USPS Priority Mail. We apologize but we are unable to ship Mists, Eaux de Parfum, Colognes, and/or Instant Hand Cleansers to these locations.

Canada

We have selected UPS Standard as our premier delivery service for Canada, at a flat rate of $29.95. A street address is required for delivery. Sorry, no rush shipments to Canada.

International

For overseas orders, please contact intl@thymes.com for more detail.

Track Your Order

If you’ve received an email confirming your order has been shipped, you can track it online through your Thymes Account:

Sign in and view my orders.

Don’t have a Thymes Account? No problem, you can track your order using the link in your shipping confirmation email.  

Thymes Holiday Closures

Thymes' office and shipping department will be closed on the days listed below in observance of the holidays. Orders submitted on these days will not be processed until the next open business day.

• Monday May 27, 2013
• Thursday July 4, 2013
• Monday Sept 2, 2013
• Thursday Nov 28, 2013
• Friday Nov 29, 2013
• Tuesday Dec 24, 2013
• Wednesday Dec 25, 2013
• Tuesday Dec 31, 2013
• Wednesday Jan 1, 2014
• Thursday Jan 2, 2014
• Friday Jan 3, 2014